If you run into a problem which looks like a program error, you can see the Known problems and solutions. Possibly the same error has been reported before and there is already a solution available.
Known problems and solutions for IDS.
To find out if your machine hardware and operating system configuration is suitable for running the DeskArtes IDS software, you can check the Supported hardware/OS information for the IDS.
Supported hardware/OS configurations for IDS.
If you are planning to purchase a new machine for running DeskArtes IDS program, you can check the Reference hardware/OS platforms to see what features are required for smooth operation of the software.
Reference hardware/OS platforms for IDS.
Some machine configurations have been tested by DeskArtes or its partners to be suitable for running the DeskArtes IDS program. The list of those machines is worth checking, if you want to get exactly similar machine that has been tested to run IDS program succesfully.
Tested machine configurations for IDS.
The FAQ section includes answers to the question most frequently asked by users, regarding DeskArtes IDS software.